Q. What is Witch House Media?

A. Witch House Media is the subscription hub for The H.P. Lovecraft Literary Podcast and will soon host other creative projects by hosts Chris Lackey and Chad Fifer.

Q. Why subscribe to The H.P. Lovecraft Literary Podcast?

A. While our first 120 episodes were (and continue to be) entirely free, we switched to a subscription model in 2012 in order to help with increasingly large monthly costs: site hosting, media hosting and tech support. Also, the more money we raise, the more time we can invest in the weekly shows as well as other related projects!

Q. How do I subscribe?

A. Click here to subscribe. A PayPal account is currently necessary for registration.

Q. Can I subscribe without PayPal?

A. At this point we are not able to offer subscriptions without PayPal, but we intend to open up payment options as well as expand content by the conclusion of 2018.

Q. I subscribed. How do I listen?

A. Once you’ve subscribed, just sign in at witchhousemedia.com, click on the Media tab, and all of our shows from Episode 120 are there. You may also use the search bar in the upper right to search by story title, author or episode number.

Our first 120 episodes are still available for free at www.hppodcraft.com.

Q. Can I listen using a feed? How does it work?

A. You can listen to the most recent 30 episodes of HPPodcraft through a podcast app or program of your choice using your unique feed token.

The subscriber feed is different than the feed for free shows, and will need to be added to your app or program.

You can find your feed token at the bottom of the Member Details page when you’re logged into witchhousemedia.com.

Select the entire web address and copy it, then paste it into your app or program.

The process for doing this varies depending on your app, and instructions can likely be found in the specific app’s FAQ or Help section.

For example, if using the iOS Podcasts app (default iPhone app), you would go to the Library tab and click “Edit” in the top right corner. You will see the option “Add a Podcast by URL…” which will allow you to add your feed address and begin receiving episodes of the show.

Q. Why do I only see the last 30 episodes of the show in my feed?

A. Due to limitations on our bandwidth, we’ve had to limit the feed to the last 30 episodes.

Any of the subscription episodes prior to those can still be found by logging in to witchhousemedia.com and clicking through on the Media tab, or by searching for specific episode numbers/titles using the search bar. They can be streamed or downloaded from the site.

The original 120 episodes can be similarly found at hppodcraft.com, or on the free feed.

Q. My account has been suspended. What do I do?

A. You may have received a suspension notice from PayPal via email or found that you’re unable to log into your account. This is likely due to an expired card or change of info in PayPal.

To fix this up, please log in to your PayPal account and update your information.

Email us when you’ve taken care of this and I we can un-suspend your account as well as grab any outstanding balance.

How to update payment information in PayPal.

How to update your subscription payment in PayPal.

Q. I tried to update my password and it didn’t work. What do I do?

A. Sorry about that! Email us and we’ll reset your password for you.

Q. I think I’m being billed more than once. What do I do?

A. Email us and we’ll refund the extra payment and cancel the extra account. Sometimes this happens during the subscription process when listeners get a little click-happy.

Q. I love the show. How can I give you more money?

A. We always need more help. If you’d like to give a one-time donation or set up a recurring tip – click here!

Q. How do I cancel my subscription?

A. Email us and we can remove your account entirely, so that when you sign up again in the future you can use the same username!

Q. Can I contact you if I need more help?

A. Yup! Email us and we’ll do our best to help. Chad and Chris do their own tech support, so thanks in advance for your patience!

 

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