Q. What is Witch House Media?

Witch House Media is the production company of Chad Fifer and Chris Lackey, currently producing the H.P. Lovecraft Literary Podcast.

You may subscribe here to receive all four monthly hppodcraft shows at $6.66 a quarter. HOWEVER, this service will be discontinued in the near future – we have chosen Patreon as our primary subscription platform.

Q. Why subscribe to The H.P. Lovecraft Literary Podcast?

While our first 120 episodes were (and continue to be) entirely free, we switched to a subscription model in 2012 in order to help with increasingly large monthly costs: site hosting, media hosting and tech support. Also, the more money we raise, the more time we can invest in the weekly shows as well as other related projects!

Q. How do I subscribe?

Don’t do it here – head over to Patreon. However, if you hate Patreon for whatever reason, you can click here to subscribe on this service. A PayPal account is currently necessary for registration, and we’ll notify you when we get close to shutting the Witch House Media subscription doors (it’ll be while).

Q. Can I subscribe without PayPal?

Yep! On Patreon.

Q. I subscribed. How do I listen?

If you’re a subscriber here, just sign in and click on the Media tab. All of our shows from Episode 120 are there. You may also use the search bar in the upper right to search by story title, author or episode number.

Our first 120 episodes are available for free only at www.hppodcraft.com and Patreon.

Q. Can I listen using a feed? How does it work?

You can listen to the most recent 30 episodes of HPPodcraft through a podcast app or program of your choice using your unique feed token.

We recommend switching to Patreon, however, where all 400+ episodes are in the feed!

But here’s the process for Witch House Media subscribers:

  • Find your feed token at the bottom of the Member Details page when you’re logged into witchhousemedia.com.
  • The subscriber feed is different than the feed for free shows, and will need to be added to your podcasting app or program.
  • Select the entire web address and copy it, then paste it into your app or program.
  • The process for doing this varies depending on your app or program, and instructions can likely be found in the specific app’s FAQ or Help section.

Q. Why do I only see the last 30 episodes of the show in my feed?

Due to limitations on our bandwidth, we’ve had to limit the feed to the last 30 episodes.

We recommend switching to Patreon, however, where all 400+ episodes are in the feed!

Q. My account has been suspended. What do I do?

You may have received a suspension notice from PayPal via email or found that you’re unable to log into your account. This is likely due to an expired card or change of info in PayPal.

To fix this up, please log in to your PayPal account and update your information.

Email us when you’ve taken care of this and I we can un-suspend your account as well as grab any outstanding balance.

How to update payment information in PayPal.

How to update your subscription payment in PayPal.

Q. I tried to update my password and it didn’t work. What do I do?

Sorry about that! Email us and we’ll reset your password for you.

Q. I think I’m being billed more than once. What do I do?

Email us and we’ll refund the extra payment and cancel the extra account. Sometimes this happens during the subscription process when listeners get a little click-happy.

Q. How do I cancel my subscription?

Email us and we’ll take care of it!

Q. Can I contact you if I need more help?

Yup! Email us and we’ll do our best to help. Chad and Chris do their own tech support, so thanks in advance for your patience!

 

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